Privacy Policy

Last updated: May 28, 2026

CallerIQ AI, LLC ("CallerIQ AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calleriqai.com or use our Services. Please read this policy carefully.

1. Information We Collect

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, business name
• Usage Data: IP address, browser type, pages visited, time spent on site
• Communications Data: Messages sent through our chat widget or contact forms
• Business Data: Lead lists and CRM data you upload or connect to our platform
• Payment Information: Billing details processed securely through our payment processors (we do not store full card numbers)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services
• Communicate with you about your account, subscription, and support requests
• Send transactional SMS and email messages related to your use of the Services
• Process payments and manage billing
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage patterns to improve platform performance

3. SMS Communications

By providing your phone number through our website, you consent to receive SMS messages from CallerIQ AI, LLC. These may include onboarding messages, account updates, and support communications. Message frequency varies. Standard message and data rates may apply. To opt out, reply STOP at any time. To get help, reply HELP.

We do not sell or share your phone number with third parties for their marketing purposes.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., GoHighLevel, Twilio) under confidentiality agreements
• Legal Compliance: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide Services. You may request deletion of your data at any time by contacting us at info@calleriqai.com. We will respond within 30 days.

6. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.

7. Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will delete it promptly.

9. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority (for EU/UK residents)

To exercise any of these rights, contact us at info@calleriqai.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. Continued use of the Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

CallerIQ AI, LLC
1763 Columbia Rd NW, STE 14544
Washington, DC 20009
Email: info@calleriqai.com
Phone: (301) 633-5363